ITSM Solution: Ivanti

A2F Consulting, is an Expert Solution Provider (ESP) partner of IVANTI. IVANTI ESP partners are not only experts, but also IT leaders and visionaries in systems, security, services, goods and mobility management.

ESPs are value-added resellers who dedicate dedicated resources to improving their mastery of IVANTI. They have the expertise and experience to design, implement and optimize IVANTI solutions. They have specific training that allows them to provide a unified, consistent and economical user-oriented experience.

IVANTI offers several solutions for better management of IT services (ITSM) and assets. These solutions are PinkVERIFY ™ certified for 15 ITIL 2011 processes. Moreover, the Gartner classifies IVANTI as a Visionary in its 2015 report on IT service management and support (ITSSM).

The main ITSM solutions are as follows:


Ivanti Service Manager, is the most affordable ITSM solution on the market, flexible and fully optimized for the Cloud. Automate workflows to eliminate costly manual processes, while making your business more efficient, compliant and more secure. Whether you are looking for an IT support center / ticket solution or need to run more complex ITIL service management processes, the Ivanti Service Manager solution easily scales and adapts to meet the specific needs of your business.


Ivanti Asset Manager Cloud tracks your IT assets to help you get the most out of them. The configurable design of the solution allows you to define and monitor your own workflows, or to implement ready-made processes.

Whether managing software, hardware, a server, a client, or virtual assets or in the Cloud, you get a comprehensive picture of your position in ITAM (IT asset management).


Don’t just keep the business running day by day. Consolidate your workstation and workstation management, meet increasing user expectations and simplify your management processes, using a single unified workstation management suite.

Ivanti Unified Endpoint Manager is reliable client workstation and user profile management software that has proven itself to: 1) discover all the elements that affect your network; 2) automate software distribution; 3) reduce the difficulties linked to connection performance and 4) integrate actions in several IT solutions.


Without a targeted security strategy, the proliferation of devices is expensive … and is out of control. IT teams spend far too much time managing these devices. In addition, we must adapt to the global shortage of cybersecurity workforce. For all these reasons, the IT and Security departments must collaborate closely and optimize their resources to combat cyber threats.

So how do you do it? With technology that leverages comprehensive strategies, simplifies management and targets the right tools, you have a real advantage over other approaches.


Ivanti User Workspace Manager offers an incomparable user experience, boosts productivity, and frees the IT department from the arduousness of traditional, slow and complex workspace management tools. With Ivanti, the migration to Windows 10, the adoption of Office 365 or the passage of services in the Cloud, are now smooth, risk-free and pleasant, both for the IT department and for the users.